Last updated: November 25, 2024
At donutix, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms described in this policy.
1. Information We Collect
We collect personal data to provide a seamless shopping experience and fulfill your orders. The information we gather includes:
- Personal Information: Your name, email address, phone number, and shipping address.
- Payment Information: Payment details such as credit card information, which is processed securely through third-party payment providers.
- Browsing Data: IP address, device type, browser type, and interaction with our website, collected through cookies or similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: Processing and delivering your order.
- Customer Support: Addressing inquiries, complaints, or requests.
- Marketing: Sending promotional emails (with your consent) about new products, offers, or updates.
- Website Improvement: Analyzing user behavior to enhance our website and services.
- Security: Preventing fraud and ensuring the safety of your data.
3. Sharing Your Information
We respect your privacy and only share your data under the following circumstances:
- Service Providers: With trusted third parties such as shipping companies and payment processors to fulfill your order.
- Legal Obligations: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
We do not sell, rent, or trade your personal information with any third parties.
4. Data Security
We implement advanced security measures to protect your data, including:
- Encryption: Securing sensitive data during transmission.
- Restricted Access: Limiting access to your personal data to authorized personnel only.
- Secure Servers: Storing your data on secure servers with robust protection.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. These cookies allow us to:
- Remember your preferences and shopping cart details.
- Analyze website traffic and usage patterns.
You can disable cookies through your browser settings, but this may affect certain website functionalities.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Update or Delete Your Data: Correct inaccurate information or request deletion of your data.
- Opt-Out: Unsubscribe from marketing emails or withdraw consent for data processing.
To exercise your rights, please contact us at support@donutix.com.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: support@donutix.com
Your trust matters to us, and we are committed to protecting your privacy while ensuring a delightful shopping experience for you and your feline companion!